Senior Vice President, Product Management

About Us:

Wolfe, LLC has been a leader in the Gift Card and FinTech industries for over 25 years. Recognized as one of Pittsburgh's 2024 Top Workplaces, the #1 Fastest-Growing Company in Pittsburgh, and ranked in the top 350 of the Inc5000 for 2024, we are a self-funded company with 150+ employees. Our headquarters is located at Greentree Foster Plaza 10, and we operate two gift card factories—one on Mansfield Road in Greentree and another at the Bayer campus in Robinson. We power gift card programs for national brands such as KFC, and our flagship consumer platform, PerfectGift.com, allows customers to create personalized gift cards. Discover more about our company culture, core values, and industry accolades on our career page: https://wolfe-llc.breezy.hr/.

Our Vision and Mission:

To empower people to express love and connection through personalized, beautiful, secure, fast and flexible gifts that enable recipients to choose what truly matters to them.

We will have a benefactor that benefits from every gift purchased from our sites that will benefit humanity.

Role Summary:

The Senior Vice President (SVP) of Product Management is responsible for leading Wolfe’s product, strategy, and execution across its portfolio of gift card and digital gifting products, including Gift Card Granny, GiftYa, and PerfectGift. This role oversees product strategy, design, analytics, and execution functions, ensuring alignment with Wolfe’s mission, operational goals, and market opportunities.

The SVP primarily leads customer-facing product experiences but may also be responsible for backend integrations with banks, processors, and foundational infrastructure. Additionally, the SVP will drive merchant solutions and expand Wolfe’s white-label product offerings, enabling businesses to brand Wolfe’s technology as their own and offer customized gifting solutions to their customers.

Wolfe powers gift card programs for top merchants, including KFC, Kendra Scott, Pandora, and others. You will have responsibility of roughly 40 employees and 5 direct reports.

The SVP must have experience at a company scaling up from roughly 100 to 500+ employees, demonstrating a track record of founder/owner leadership, hands-on execution, fast-paced decision-making, and operational excellence.

This is a five-day onsite role in Pittsburgh, requiring a leader who embraces challenges, executes with discipline, and fosters a culture of ownership, collaboration, and high performance.

Responsibilities:

• Execute Wolfe's product strategy by leading end-to-end delivery across the product lifecycle -- from ideation and development to launch, iteration, and continuous improvement -- ensuring alignment with business priorities and market needs.
• Manage and mentor Product Managers, Designers, Data Analysts, and Project Managers, fostering accountability and collaboration.
• Partner closely with Engineering, Marketing, Sales, and Security to deliver scalable, customer-focused solutions.
• Utilize data, customer insights, and market trends to inform product decisions and drive innovation.
• Define and track success metrics for product initiatives to ensure measurable business impact.
• Contribute to operational excellence by continuously refining product processes and supporting agility in a high-growth environment.
• Lead the development of Wolfe's Annual Operating Plan (AOP), aligning product roadmaps with business goals.
• Identify and capitalize on industry trends to position Wolfe as a leader in digital gifting.

Leadership & Culture:

• Demonstrates respect, serves others with empathy, and is mission- and vision-focused.
• Clearly and directly distinguishes fact from opinion, escalating and solving problems quickly and effectively.
• Maintains operational excellence, digs deep into business challenges, and perseveres through opposition without settling.
• Exemplifies the role of a player-coach, solving problems rather than focusing on people while recognizing and valuing team contributions.
• Owns and solves issues quickly, embodying the full Wolfe leadership framework with courage and accountability.
• Cultivates practical innovation and disruption, delivering industry-leading products and solutions that redefine the market.

Qualifications:

• Late Stage Startup (or mid-stage scaling) experience is required: Must have been involved in scaling a company from roughly 100 to 500+ plus employees.
• Familiarity with AI and innovation trends, with hands-on experience applying Gen AI or other technologies to enhance product development and operational efficiencies.
• 7+ years of product leadership experience, including Product Management, Product Design, Data Analytics, and Project Management.
• Background in fintech, digital commerce, or payments, with experience in gift and reward card industries preferred.
• Demonstrated ability to contribute to and lead the execution of product strategies that create meaningful business and user impact.
• Highly analytical, with a strong ability to interpret data, define KPIs, and measure business impact-balancing customer insights, market trends, and business objectives with a data-driven mindset.
• Experience leading Agile product development methodologies and driving execution through structured project management.
• Proven leadership skills, with a track record of building, mentoring, and leading high-performing teams.
• Effective communication, collaboration, and problem-solving skills across multiple business functions.
• Ability to navigate ambiguity, drive alignment, and support innovation through structured thinking and strong judgment.
• Experience building and scaling products, teams, and processes in high-growth settings is strongly valued.

Compensation and Benefits:

Annual base salary will be 210,000 – 250,000 USD depending on the candidate's experience and expertise.  Plus Bonus Incentive plan of up to 30% of salary (target 20%), and a Restricted Stock Unit plan with units vesting yearly for 4 years.

Wolfe is committed to providing a comprehensive benefits package to support your well-being, along with competitive compensation targeting the top 25% (75th percentile) in the local market. Our benefits and perks include but not limited to:

• Restricted Stock Units (RSUs)
• Profit Share
  
• Management Incentive Plan
• Medical, Prescription, Vision, and Dental insurance for employees and dependents (Wolfe pays 80% of premium)
• Short-Term Disability Insurance (Wolfe pays 100% of premium)
• Voluntary Long-Term Disability Insurance, Life Insurance, Critical Illness Insurance, Accident Insurance, and Hospital Indemnity coverage
• PTO (vacation)
• Corporate Holidays
• 401(k)
• Employee recognition program
• Charitable Donation to a charity of your choice yearly
• Employee Referral Bonus
• Tuition Reimbursement
• Internal Training and Information sessions
• Family Picnic, Holiday Party, and other outings
• Internal Culture Club

Wolfe is an Equal Opportunity Employer.

Wolfe does not sponsor individuals for the purpose of obtaining H-1 Visas.